About Products

Q: How can we get catalogues and price of the product?
A: Please contact us to get the catalogs & price lists by email, MSN, or message.

Q: How about the quality of products?
A: We are a brand sex lingerie manufacturer and wholesaler in china. Thus, you can be assured of the quality of our products.

Q: Could you accept OEM and Customer's Design and Logo?
A: Yes. OEM accepted and Customer's Design and Logo are Welcomed; The minimum quantity of per (size,color and design) is 50 sets, Loading time is about 15 working days.

About Order

Q: What is the wholesale price?
A: Tthe Price List of the catalogues is the wholesale price.

Q: How to place an order?
A: You could place an order by E-mail, MSN, Fax, etc.

Q: Can you keep my order information in secret?
A: Sure. It is no problem. We promise to keep personal information in secret.

Q: May I order the mixture order in several catalogs?
A: Yes. You could order the mixture order in several catalogs. Of course, your order must be reach our allowed minimum request.

About Payment

Q: How to pay?
A: We usually use Western Union or Bank T/T for payment , please contact us If you want to make the payment via other ways, and we will send you the detial of our payment when you want to pay.

Q: Should we communicate with you after payment?
A: By western union, we can get your payment within 24 hours. But by bank transfer, there may be several days for the arrival of money. We suggest you pay by western union in case that need goods urgently. After payment, please kindly fax or E-mail us your western union or bank receipt, that will help us proceed your order more effectively.

About Delivery

Q: How to deliver the goods?
A: We send the goods by air (DHL, FedEx, TNT, EMS or UPS) or sea. If you have your own carrier, please advice us in Order Form in advance.

Q: How about the shipping charges? Who pay it?
A: Buyers pay the charges.

Q: Can you deliver the goods in time? When will we receive it?
A: we would deliver it within 1-2 days after we receive your payment. By EMS international express, it will arrive in everywhere of the world within 4-6 days.

Q: How to track the order after delivery?
A: After delivery, we will e-mail you the shipment NO., and you can track your parcel on the carrier's web page.

Q: What should we do when we receive the parcel?
A: You should not sign in until you check whether the package is intact.

About Service

Q: Can we exchange the goods?
A: If there is quality problem, we could exchange it within 5 days.

Q: How to exchange it in case of quality problem?
A: If there is quality problem, you may send it back to us within 15 days after you receive the goods. And we are responsible for exchanging it. You need to enclose the list (including Item NO., Quantities, Receiver, Address, Tel NO., E-mail etc.) with the parcel.